Terms And Conditions
Terms & Conditions
Privacy policy
We, Mahath Foods Private Limited or any of its affiliates or subsidiaries, are the owners of the website https://terrapure.in/ (“Website”).
We respect data privacy rights and are committed to protecting the personal information collected on this Website. This privacy policy (“Privacy Policy”) sets forth how we collect, use and protect the personal information collected on this Website. Please read the privacy policy carefully. By clicking “I Agree” or by continuing to use the website, you consent to our use of your personal information in accordance with the terms of this policy. See the list below for more information about what Personal Information we collect and why.
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what websites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: to inform you about our offerings and to respond to your requests; to complete account creation on the e-commerce shop and to process the transaction of your order placed; for internal record keeping and to comply with our legal or statutory obligations; to load the website accurately for you, and to perform analytics on website usage to optimize our website.
- Source of collection: Collected automatically when you access our website using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our processor Shopify.
- Payment Information: You may elect to pay through our Website, we may collect certain information such as name and email address to process your request. You will be required to provide certain payment information directly to our payment processing partners, including but not limited to your name, credit/debit card information. We do not access, store or collect your credit/debit card information.
- Website and Social media accounts- We may also collect, store and use your Personal Information when you (1) access our social networking handles operated by us on Facebook, Twitter, and/or LinkedIn (2) share our blogs through Facebook, Twitter, and/or Linkedin and (3) comment/ provide feedback/testimonials on such social networking handles.
- Accuracy of information- Please make sure that any Personal Information you share with us is accurate and up-to-date information. If you are sharing any Personal Information on behalf of a third person, you should ensure that you are authorized to do so.
Who do we disclose your data to?
We do not sell, rent, share, distribute, lease or otherwise provide your Personal Information to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Information in the following cases:
- Affiliates:We may provide your Personal Information to our affiliates to enable them to improve the Offerings, provide feedback and respond to their queries.
- Service Providers:We may share your Personal Information with the service providers who work with us in connection with operating the Website and/ or providing the Offerings. All such service providers are subject to stringent confidentiality restrictions consistent with this Privacy Policy. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
- Merger or Acquisition:We may transfer your Personal Information if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Website, to a third party. Any such third party or resultant entity that receives your Personal Information shall have the right to continue to use your Personal Information in line with the purposes set out herein. In the event of such a sale or transfer, we may notify you.
- Legal and Regulatory Authorities:We may disclose your Personal Information in order to comply with our legal obligations/ court orders/ requests by Govt. authorities.
Cookies
We may also automatically collect certain information to improve our Website and Offerings, such as the pattern of your use of the Website, our Offerings, visits, material that you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information, IP address and date and time when you access or use the website. Cookies are small, encrypted files, that the Website transfers to the device through which you access our Website.
We may use tracking technologies, analytical tools and cookies to improve our Website and your experience.
We use the following cookies to optimize your experience on our Site and to provide our services.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
How long we retain your data?
We endeavour to only collect such Personal Information that is necessary for the purposes indicated here, and to retain such data for no longer than is necessary for such purposes. The length of time Personal Information is retained, and criteria for determining that time, are dependent on the nature of the Personal Information and the purpose for which it was provided/ collected.
Subject to this section, we will try to delete your Personal Information upon reasonable written request for the same. Please note, however, that there might be latency in deleting Personal Information from our servers and backed-up versions might exist even after deletion. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact
info@terrapure.in
Our Security Measures
Your Personal Information is stored on third-party cloud servers. Although we provide appropriate firewalls and protections, we cannot warrant the security of Personal Information transmitted as these systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and will take necessary measures to mitigate such events. You are required to be careful to avoid “phishing” scams, where someone may send you an e-mail that looks like it is from us asking for your personal information.
Electronic Communication
When you visit https://terrapure.in/ or voluntarily send e-mails to us, you are communicating with us electronically. We will keep record of this information so that we can respond to you periodically. We only collect information from you when you register on our website or fill out a form. Also, when filling out a form on our website, you may be asked to enter your: Name, e-mail address or Contact Number. You may, however visit our website anonymously. By communicating with us and submitting your personal information and contact details, you consent to receive communication from us through email, SMS, Call, WhatsApp or any other communication medium, even if your number has DND activated on it. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.
Limitation of Liability
To the extent permissible under the law, we shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, information, or other intangible losses (even if we have been advised of the possibility of such damages), arising out of this Privacy Policy.
Governing Laws and Disputes
This Privacy Policy shall be construed and governed by the laws of India. You agree that the courts in Kanyakumari District (Tamil Nadu, India), shall have exclusive jurisdiction over such disputes.
We may update the Privacy Policy from time to time and it is your responsibility to check this updated Privacy Policy on a regular basis to be aware of the changes, if any, made to it.
Contact
For more information about our privacy practices, if you have any questions, or if you would like to make a complaint or make a suggestion, please contact us by sending us a e-mail at:
info@terrapure.in
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